Requirements Analysis Workshop

During this 1 day workshop we will analyse your current situation, listen to your requirements and lay the foundation for a mutually agreed upon set of priorities, which we will map against our overall services and support offerings. We will also give you immediate feedback and suggest corrective actions, where necessary.

Participants:

  • Your CEO or Managing Director for the initial phase and for the wrap-up (About 30 minutes in total)
  • Your resource responsible for Sales (CSO, VP Sales)
  • For about 30 minutes your CFO, or Sales Controller
  • One Junior Sales Manager and one Senior Sales Manager, each for about 15 minutes.
  • One customer
  • Senior Consultant Kulaid (One of our founders)
  • Consultant Kulaid

Tools

  • Moderated Discussion
  • Dialogic Self-Assessment
  • Customer Satisfaction Survey (External and Internal)

Deliverables

  • The completed Dialogic Self-Assessment
  • Benchmarks on averages and industry standards
  • Neutral feedback from the Customer Satisfaction Survey
  • Document with all initial findings and recommendations for next steps

Timeframe

  • 0.5 days preparation and organisation
  • 1 day on-site performance
  • 1 day creation and compilation of all documentation
  • 0.5 days presentation of results and Q&A session

(2 Resources = Total of 6 man-days from Kulaid)

Costs

$ 6,000.00 plus VAT, plus expenses

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